Purpose
This Quality Assurance Policy outlines Muğla Sıtkı Koçman University School of Foreign Languages' (MSKU SFL) commitment to providing high-quality language instruction that aligns with the university's foreign language policy. It serves as a framework for ensuring the achievement of the school's mission and vision, focusing on equipping students with effective communication skills for professional and academic success. This policy is designed to guarantee student satisfaction, meet stakeholder expectations, and maintain the highest standards in language education.
Scope
This policy applies to all aspects of language instruction provided by MSKU SFL, including curriculum development, teaching methodologies, assessment procedures, learning resources, school development, student support services, and administrative processes related to the preparatory program and other language courses offered.
Guiding Principles
- Student-Centered Learning: We prioritize student needs and learning outcomes, fostering an engaging and supportive learning environment.
- Excellence in Teaching: We are committed to employing qualified and experienced instructors who utilize effective teaching practices and stay abreast of current trends in language education.
- Continuous Improvement: We strive for continuous improvement in all aspects of our programs through regular evaluation, feedback mechanisms, and adaptation to best practices.
- Alignment with CEFR: We adhere to the Common European Framework of Reference for Languages (CEFR) to ensure internationally recognized standards in language proficiency and assessment.
- Transparency and Accountability: We maintain transparency in our processes and are accountable for the quality of education we provide.
- Professional Development: We invest in the professional development of our school and staff to enhance their skills and knowledge.
Objectives
- To ensure that all students in the Preparatory Program achieve B2 level proficiency (with b1+ in the Voluntary English Language Program, with the possibility of continuing further studies in the language) in all four language skills (reading, listening, writing, and speaking) as defined by the CEFR by the end of the academic year.
- To provide students with the strategies and resources necessary for independent language learning and continuous improvement beyond the program.
- To maintain a high level of student satisfaction with the quality of instruction, support services, and learning resources.
- To regularly evaluate and update the curriculum to reflect current best practices and the evolving needs of students.
- To conduct ongoing assessments to monitor student progress and identify areas for improvement in the program.
- To provide feedback to students regarding their progress.
- To gather data by surveys to enable data-driven quality reviews about the education
Responsibilities
- Director of MSKU SFL: Responsible for the overall implementation and effectiveness of the Quality Assurance Policy and the achievement of the school's mission and vision.
- Academic Staff: Responsible for delivering high-quality instruction, providing student support, and participating in curriculum development and assessment processes.
- Administrative Staff: Responsible for providing efficient administrative support, managing resources, and ensuring smooth operation of the school.
- Students: Responsible for actively participating in the learning process, providing feedback on the program, and adhering to the school's policies and procedures.
Processes and Procedures
The MSKU SFL Quality Management System is implemented through documented procedures covering key processes such as:
- Curriculum Development and Review
- Student Assessment and Evaluation
- School Recruitment and Development
- Student Support Services
- Resource Management
- Feedback Collection and Analysis
- Program Evaluation and Improvement
- Continuous Professional development
Commitment to Continuous Improvement
MSKU SFL is committed to the ongoing review and improvement of this Quality Assurance Policy and its associated processes to ensure its continued suitability and effectiveness in achieving the school's mission and vision.
Policy Review
This policy will be reviewed and updated annually or more frequently as needed to reflect changes in best practices, accreditation requirements, or the needs of the university and its students.